Common Affordable Small Business Web Design Questions

If we've been asked more than twice, we put it here.

We like to keep our customers happy, and part of that process is keeping them educated...  or at least "in the know".  We've compiled this section in order to address some of the common questions and concerns surrounding our products, services, policies, and/or procedures.  Happy reading!

---

Will I be able to manage my websites content without having to contact you?
Yes!  Refer to our Website Manage Support section!


So where is my FTP information for managing the website?
It doesn't exist.  FTP is not used...  ever...  by clients to manage their websites.  That's what we have the LuckyDog Website Manager for


How do I create email accounts?
Visit our Email Support section to address common email problems or issues.  If that doesn't work you can always contact Technical Support via the Contact Page.


How do I setup Outlook, Outlook Express, Mac Mail, Eudora, or Thunderbird?
Visit our Email Support section to address common email problems or issues.  If that doesn't work you can always contact Technical Support via the Contact Page.


I'm afraid that I'll break the website!
I won't say it's not possible, but whatever you do isn't permanent.  And that's if you even succeed at Breaking It or Messing It Up


Can you build and/or update my content for me?
But of course we can! We charge an hourly fee of $65 USD per hour for web design/maintenance services.  We'll bill you when all is done and said for what it takes to complete your work request.  At the very minimum we charge for the first half hour, and then in quarter hour increments from then on out.

More to come!